WFA3: Using Predictive Analytics to Improve Hiring and Retention at Foot Locker
Using Predictive Analytics to Improve Hiring and Retention at Foot Locker
Wednesday 05 October
03:30 PM – 04:30 PM
In 2010, national athletic footwear and apparel chain Foot Locker needed to increase store performance and improve the positive impact of employees on their customers’ experiences. To achieve these goals it was deemed crucial to improve the hiring and retention of its high performers. Foot Locker partnered with Infor on the journey to tap into a discipline that is gaining traction across HR — predictive analytics. With one million applications received yearly, Foot Locker now uses an online assessment for its candidates that assigns “fit scores” indicating how closely a candidate’s behavior lines up with the optimal job profile. End result? Better hires more able to deliver great experiences for the customers. Learn how you too can leverage predictive analytics to build your own “winning team.”
Director of Store Capability
Foot Locker, Inc.
Alexis Trigo is currently the Director of Store Capability at Foot Locker, Inc., operating more than 3,400 multi-format specialty retail stores in 23 countries. Focused on promoting and driving initiatives that align with the company’s global human capital strategy, Alexis partners with the global heads of Operations to develop and implement talent management and organization development strategies to accelerate the growth of the company’s long range $10 Billion plan by 2020. Alexis joined Foot Locker, Inc.’ namesake US retail division in 2006 and has held positions of increasing responsibility across a variety of company functions including training, recruiting, talent management and compliance. He holds a BA in Political Science with a minor in Psychology from St. Francis College, including coursework completed at Georgetown University.
Dr. Jill Strange
Director HCM, Behavioral Science
Infor Talent Science
Dr. Jill Strange is the Director of Human Capital Management Behavioral Science with Infor Talent Science, leading a group of industrial and organizational psychologists tasked with helping organizations achieve their business goals through the development and implementation of human capital management strategies. Prior to joining Infor, Jill designed the talent assessment strategy within Wolters Kluwer North America, served as Project Manager at APT Metrics, and led a team of industrial and organizational psychologists at SkillsNET. Jill specializes in the design, development, and implementation of assessment-based tools for employee selection, but throughout her career she has provided external and internal consulting services in the areas of competency modeling, talent management, and employment litigation support. She has led several large-scale efforts in these areas of expertise for industry, government, and military clients such as Hertz, Wal-Mart, Kroger, the United States Navy, European Commission, and the Department of Defense. Jill holds an SPHR certification and a Ph.D. in Industrial / Organizational Psychology and Applied Quantitative Methods from the University of Oklahoma, USA.